Get in Touch

Talk to ClayDesk.

The first conversation is 30 minutes. Free. Directly with a senior practitioner — not a sales representative. We will tell you honestly whether you need us, and what the path forward looks like.

Send us a message.

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Direct contact.

General enquiries

info@claydesk.ai

UAE phone

+971 56 460 0839

KSA phone

+966 50 155 2149

Registered address

ClayDesk Infotech Solutions FZCO
IFZA Properties, DSO-IFZA
Dubai Silicon Oasis
Dubai, UAE
Trade Licence: 87569 / DIEZA / IFZA

Prefer to skip the form?

Email info@claydesk.ai directly. It reaches the same people and gets the same one-business-day response. The form exists to save you a round trip, not to route you through a queue.

After you hit send

What actually happens next.

Four steps, and you can stop at any of them. Nothing here commits you to anything, and there is no stage at which you get handed to someone else.

Step 01 We reply within one business day Every enquiry, including the ones we are not right for. If your situation is outside what we do well, we will say so and, where we can, point you at someone better placed. We would rather lose the work than take an engagement we cannot deliver properly.
Step 02 A 30-minute call with a senior practitioner Not a sales representative, and not a discovery questionnaire. The call is spent on your actual position: which entities are in scope, what your ERP landscape looks like, where your invoice data lives today, and what your current contract says about getting it back.
Step 03 A written quote within 24 hours of that call Fixed-fee, scoped, with assumptions and exclusions written down. If the scope genuinely needs more discovery before anyone can price it honestly, we tell you that inside the same 24 hours rather than going quiet. How we deliver →
Step 04 The people on the call are the people who deliver No account-manager handoff. ClayDesk does not run a separate pre-sales function, which is the main reason the first conversation is useful rather than performative.
Preparation

How to make 30 minutes worth having.

You do not need to prepare anything — plenty of first calls start from "we have been told we are in scope and we do not know what that means." But if you want the call to go further than orientation, these are the four things that let us give you a real answer instead of a general one.

If you would rather arrive with a position already mapped, the E-Invoicing Readiness Assessment takes about five minutes and produces a score by pillar. Bring the result to the call and we can skip straight to the gaps.

Your entities Which legal entities trade, in which jurisdictions, and whether each has its own tax registration
Your ERP What you invoice out of — and whether it is one system or several after an acquisition
Your volumes Roughly how many outbound documents a year, and the inbound-to-outbound split
Your current contract If you already have a provider: what it says about archive export, signing keys and exit
Coverage

Where we work.

The practice is Dubai-based and GCC-anchored. Mandate regimes differ sharply by country, so the honest starting point is usually your jurisdiction rather than your software.

United Arab Emirates Phased mandate under the Ministerial and Cabinet decisions, with a published penalty schedule and an accredited-service-provider requirement. United Arab Emirates mandate →
Saudi Arabia ZATCA Fatoora, live since 2021 and now deep into Phase 2 integration waves. Saudi Arabia mandate →
Oman OTA Fawtara, Peppol-based, with Phase 1 beginning in August 2026. Oman mandate →
Bahrain NBR framework in design. No mandate dates published yet. Bahrain mandate →
Qatar Draft law and executive regulations approved in May 2026; enactment pending. Qatar mandate →
Kuwait No e-invoicing mandate published. Watching brief only. Kuwait mandate →

We also deliver outside the region — the Peppol and PINT work underneath is not GCC-specific. Compare what non-compliance costs across the region in the GCC penalty comparison.

Common questions

Before you write.

What does the first conversation cost?

Nothing. Thirty minutes, free, and there is no pre-sales qualification process to get through first.

Who will I actually speak to?

A senior practitioner who would work on the engagement — see who we are. There is no account-manager handoff between the first call and delivery, because there is no account-manager layer.

We already have an e-invoicing provider. Is there anything to talk about?

Often yes, and not necessarily about replacing them. Three questions are worth answering regardless of who you use: does your contract return your archive and your signing keys if you leave, can you extract your own structured invoice data on demand, and would your master data survive validation in the next jurisdiction you have to file in. All three are answerable without changing provider — and if the answers are good, we will tell you that.

Do you work outside the GCC?

Yes. The compliance practice is anchored in the UAE, Saudi Arabia and Oman, but Peppol and PINT are not region-specific and we deliver into other mandate regimes through the same architecture.

Will you sign an NDA before we discuss specifics?

Yes, and we will sign yours rather than insisting on our own paper. Mention it in your message and we will have it back before the call.

How quickly will you respond?

Within one business day, to every enquiry, including the ones we are not the right fit for.

Is ClayDesk an accredited service provider?

Accreditation is granted per jurisdiction, and the honest answer differs by country — so we publish it per country on the compliance pages rather than making a blanket claim here. If your mandate requires you to appoint an accredited provider, ask on the call and you will get a direct answer about your specific jurisdiction.